Bi-Lingual Coverage

Full Bi-Lingual Contact Center Services in English and Spanish
bi-lingual outsourced customer serviceThe US Hispanic Market and population has grown significantly and many are looking for a call center solution that will allow them to reach their customers, constituents and members in Spanish. AP is located 100% in the United State and offers full bi-lingual contact center services in English and Spanish. We offer both written and verbal service in Spanish.Our Cisco skill-based routing allows us to have Spanish-speaking agents available to talk with customers who prefer to speak in Spanish. Our agents are available to respond to written Spanish language correspondence as well. Not only can AP provide you with excellent customer contacts and sales in English, but is your Spanish language contact center solution as well!